Do I have to sign a long, binding contract?

No long contracts: Absolutely not! We don't use binding contracts because we believe in winning your trust through excellent customer service, not through obligations.

Freedom to choose: Our philosophy is all about giving you freedom. You should feel free to make choices without any pressure, and we aim to earn your loyalty every single day.

Easy cancellation policy: We offer an easy, no-questions-asked cancellation policy. If you ever decide to leave us, you can cancel your membership anytime, without any penalties or hassle.

Dedicated to Your Satisfaction: Our goal is to provide you with the best service and help you find the most suitable electricity plan for your needs and budget. We're confident you'll love our service, but if not, you're free to cancel whenever you wish.

Appreciating Your Choice: We value your decision to choose us and are committed to helping you save on your electricity bills. Your satisfaction is our priority.

Why Is there a convenience fee for Method# 3 of the Stress free membership?

We charge a 3% fee for Method# 3 in the Stress free plan to cover the costs from card or bank payments. This is the only extra fee we ask for, as there are no hidden contract or termination charges. We also offer two other ways to sign up without this fee, ensuring you have options that suit your budget while we work hard to save you money on your electric bills.

We're committed to transparency and providing you with choices to best meet your needs and budget.